Support contacts list
If you have forgotten your user name, password or security questions for the online application system please contact the IT Service Desk. Or log a call at IT Service Desk. Please provide the following information:
- Security Answer 1 : What is your mother's maiden name?
- Security Answer 2 : What was the name of the last School you attended?
- Security Answer 3: What is your favourite food?
- Email Address
- Date of Birth
If you have a query or are having problems with the online application process and would like a member of staff to help you, please e-mail or phone the school hosting the course you are applying for (see School Contact details below).
When contacting by phone, please leave a voicemail message if your call cannot be answered immediately.
Please provide us with as much of the following information as possible to help us to provide you with a better service;
- Course and Intake being applied for
- Full address (inc Country)
- Phone number
- e-mail address
- Best time to contact by phone
- Nature of problem or query (please provide as much information as possible)
If the University needs to contact you to help you continue your application, you will be contacted during the University’s working hours which are 9am to 5pm GMT.
School Contact details:
School of Engineering and Mathematical Sciences
For MSc Air Transport Management, Air Safety Management, and
Tel: +44 (0) 20 7040 8112
For all other MSc courses -
Tel: +44 (0) 20 7040 0118
School of Arts
For Cultural Policy and Management -
Tel: +44 (0)20 7040 8751
For Education and Life Long Learning -
Tel: +44 (0)20 7040 8330
For Journalism and Publishing -
Tel: +44 (0)20 7040 8221
For Music -
Tel: +44 (0)20 7040 8284
For Centre for Language Studies -
Tel: +44 (0)20 7040 8268
School of Health Sciences
Tel: +44 (0) 20 7040 5780
Cass Business School
Tel: +44 (0) 20 7040 8608
Specialist Masters Programme
Tel: +44 207 040 8600
School of Social Sciences
Tel: +44 (0) 20 7040 8512
School of Informatics
Tel: +44 (0) 20 7040 0248
Inns Court School of Law
Tel: +44 (0)20 7404 5787 ext 318/332
The City Law School
Tel: +44 (0) 20 7040 3309