Support contacts list

If you have forgotten your user name, password or security questions for the online application system please contact the IT Service Desk. Or log a call at IT Service Desk. Please provide the following information:

Username
Security Answer 1 : What is your mother's maiden name?
Security Answer 2 : What was the name of the last School you attended?
Security Answer 3: What is your favourite food?
Email Address
Date of Birth

If you have a query or are having problems with the online application process and would like a member of staff to help you, please e-mail or phone the school hosting the course you are applying for (see School Contact details below).

When contacting by phone, please leave a voicemail message if your call cannot be answered immediately.

Please provide us with as much of the following information as possible to help us to provide you with a better service;

Course and Intake being applied for
Name
Full address (inc Country)
Phone number
e-mail address
Best time to contact by phone
Nature of problem or query (please provide as much information as possible)

If the University needs to contact you to help you continue your application, you will be contacted during the University’s working hours which are 9am to 5pm GMT.

School Contact details:

School of Engineering and Mathematical Sciences

For MSc Air Transport Management, Air Safety Management, and
Aircraft Maintenance Management -

Tel: +44 (0) 20 7040 8112

E-mail: F.Talbot@city.ac.uk

For all other MSc courses -

Tel: +44 (0) 20 7040 0118

E-mail: pgeng@city.ac.uk

School of Arts

For Cultural Policy and Management -

Tel: +44 (0)20 7040 8751

E-mail: cpm@city.ac.uk